Having information in your customer's native language is critical for doing business internationally -- people won't buy what they can't read.

IM increases productivity, saves time and enables real-time cooperation. And it's dangerous. Real-time collaborative tools carry their own set of complications.

When describing their products or unique selling proposition, many companies invert the old adage that a picture is worth a thousand words.

A Web Exclusive Interview with AIIM Certified Records Manager and ERM/ECM Instructor Carl Weise

Is it just me or has our industry gone mad on compliance?

Imagine it's November 2008. The super-efficient ECM solution that you built four years ago looks positively antiquated and is held together with rubber bands. Yet, the data it contains is critical to your business and will continue to be so for the foreseeable future. How can you upgrade your system without compromising your information? And, more importantly, what can you do today to prepare for the inevitable?

Aligning your long-term goals with your daily actions will make your more successful than you are today.

When implementing workflow/BPM, you've got to start somewhere.

You can't just manage people. You have to lead them.

… of course you know what workflow is. Don't you?

For records management to work; employees must be held accountable.

Where did they go? What have we achieved?

Five ideas you can use to successfully complete projects across departments.

Setting records management procedures isn't hard, but follow through and enforcement is key to success.

Four ways to streamline business processes by pairing XML e-forms with Content Management systems

Focus and preparation are key ingredients to starting any project out on the right foot.

When Predicting the Future and Changing its Outcome Became Your Job

Design and Transortation firm Vanasse Hangen Brustlin, Inc. (VHB) Speeds Project Re-Billing and Improves Customer Service With Collaborative Content Management

Managing Logical Connections Between Company Records Has Become as Important as the Content Itself.

Technology To Assist With HIPAA Compliance

Answers to a number of commonly-asked document imaging and management questions.

Download the complete white paper from Cohasset Associates for AIIM International.

Online banking has often proven to be a fragmented experience for bank and customer alike. In particular, integrating multi-channel services is no easy matter, and banks have fallen short on a number of fronts.

Web services hold great promise for ASPs -- not as hosted applications themselves, but instead as a multifaceted enabling technology.

This article is based on a real-world experience gained by the author while integrating a remote content management platform with wireless technologies. The discussion is restricted to two types of wireless devices: personal digital assistants (PDAs) and Web-enabled mobile phones.

What does that acronym stand for?

The Benefits of Adapting Your Value Chain to Twenty-First Century Technologies

Enterprise Content Management Definitions and Terminology

Seeking Automated Document Solutions

We all know how important proper records management is, but is it a market by itself or an application within the larger IT world?