While using multiple terms to describe one thing is common, doing so can lead to product confusion and even compliance issues in the business world. Why you should be worried about terminology management.

What enterprise content management (ECM) functionality is available to your users? How do you decide who gets what functionality? And are you delivering ECM functionality as efficiently and cost-effectively as you could be?

Unmanaged information becomes more unmanageable each day

Nancy Richards is bringing enterprise content management to Swedish Medical Center. How this "team of one" is making management of content better, faster, and greener.

Know thyself is great advice. Knowing your customer -- also great advice. As an organizational asset, imaging can provide value throughout the entire organization. As you seek to improve your product, you need to know and understand your customer.

When required by budget cuts to halt or shelve a project, don’t just stop. Consider the following actions when economic circumstances derail your current project

You understand the need to control your information. Moving from understanding to action requires you to develop a strategic plan for your records and information management program.

Backup tapes do have a role in disaster recovery. When it comes to ediscovery, you need to look at other alternatives.

Xenos Releases Xenos Enterprise Server^{TM to Reduce, Reuse, and Recycle Electronic Data and Documents. Learn more from this podcast.}

A successful records and information management (RIM) program, like a successful Olympic athlete, requires a team of people working toward a common goal. Records managers cannot expect to create a policy in a vacuum.

Five Tests to Determine Whether On-Demand Document Management is Right for Your Organization

Everyone wants best practices. Who wouldn’t? After all, we all want to run our business the best way, and we all want to conform to the best way of doing things

It flows from managing your business records well.

Having information in your customer's native language is critical for doing business internationally -- people won't buy what they can't read.

IM increases productivity, saves time and enables real-time cooperation. And it's dangerous. Real-time collaborative tools carry their own set of complications.

When describing their products or unique selling proposition, many companies invert the old adage that a picture is worth a thousand words.

A Web Exclusive Interview with AIIM Certified Records Manager and ERM/ECM Instructor Carl Weise